01 // POLICYELIGIBILITY
Use one Discord identity and your own game account. Meet the game's age and regional requirements, disclose active competitive bans and keep account information accurate.
02 // POLICYROSTER LOCK
Only accepted roster members may register. Starters and substitutes must be confirmed before registration closes; swaps after a matchroom is generated require staff approval.
03 // POLICYCHECK-IN
The captain must check in during the event window. A team that misses check-in may be removed before seeding so the bracket does not wait on an absent roster.
04 // POLICYMATCHROOM RECORD
Scheduling, roster confirmations, vetoes, scores, evidence and staff instructions belong in the Arena matchroom. Private messages do not replace the official record.
05 // POLICYSTART TIME
Be ready at the posted time. If an opponent is missing, document it and contact staff; do not claim a win or leave until staff rules on the no-show.
06 // POLICYSETUP + VETO
Use the game page and event page for platform, region, mode, patch, map pool, veto order, lobby settings and server details. Resolve mismatches before starting.
07 // POLICYSPORTSMANSHIP
No harassment, hate speech, threats, stream sniping, collusion, intentional feeding, match manipulation or attempts to gain private competitive information.
08 // POLICYANTI-CHEAT
Publisher and platform anti-cheat requirements apply. Macros, unauthorized software, account sharing, input spoofing and deliberate exploitation are prohibited.
09 // POLICYTECHNICAL ISSUES
Pause only where the game permits. Capture errors immediately. Rehosts depend on the game state, completed rounds and available evidence, and require staff approval unless the game-specific rules say otherwise.
10 // POLICYRESULT REPORTING
A captain submits the complete score and required evidence. The opposing captain must confirm a correct result or open a dispute with a specific requested remedy.
11 // POLICYDISPUTES
Open disputes promptly from the matchroom. Include what happened, when it happened, the rule involved and unedited evidence. Continue only when staff instructs you to.
12 // POLICYSTAFF RULINGS
Arena staff may confirm or reverse results, order a replay, award a map or match forfeit, remove a team, adjust standings or suspend accounts. Every action is recorded.
13 // POLICYPRIVACY + EVIDENCE
Never publish private personal information. Submit only relevant evidence. AHG may retain match evidence and staff notes for operations, appeals and repeat-offense review.
14 // POLICYAPPEALS
A captain may request one review when new evidence or a clear rule misapplication exists. Disagreement alone is not an appeal, and the reviewed ruling is final.
Operational patterns are adapted from established tournament systems such as FACEIT—verified rosters, check-in, matchroom records, defined vetoes, evidence-based disputes and staff-administered forfeits—while remaining specific to AHG Arena.